Terms of service
Terms of Service
Welcome to Justore! By using our website or making a purchase, you agree to the following terms of service. Please read these terms carefully before using our services.
1. General
1.1 These terms of service apply to all products, services, and transactions of Justore.
1.2 By visiting our website and/or purchasing a product, you agree to these terms.
1.3 We reserve the right to modify these terms at any time. The most recent version will always be available on our website.
2. Products
2.1 Our products are intended for adult users aged 18 and older only.
2.2 All product information, such as specifications and instructions for use, is prepared as accurately as possible. However, minor variations may occur.
2.3 It is the responsibility of the customer to ensure that the product is suitable for personal use.
3. Hygiene and Safety
3.1 Due to the nature of our products, hygiene and safety are our priority. Products that have been opened or used cannot be returned or exchanged.
3.2 Each product is thoroughly tested and complies with strict quality standards (CE, RoHS, REACH).
4. Prices and Payments
4.1 All prices on our website include VAT, unless stated otherwise.
4.2 We reserve the right to change prices at any time without prior notice.
4.3 Payments must be completed in full before the order is processed and shipped.
5. Delivery and Shipping
5.1 We offer discreet shipping to protect your privacy.
5.2 Delivery times are indicative and may vary. We do our best to deliver orders within the stated timeframe.
5.3 Justore is not responsible for delays caused by external factors such as customs procedures, weather conditions, or carriers.
6. Warranty and Defects
6.1 Our products come with a 1-year statutory warranty.
6.2 If your product arrives defective or damaged, you must contact us within 14 days. Please refer to our Return Policy for more information.
6.3 The warranty is void if the product has been used improperly or if damage was caused by misuse.
7. Liability
7.1 JUSTORE is not liable for damage, injury, or other consequences resulting from the use of our products outside the provided guidelines.
7.2 We are not responsible for indirect, incidental, or consequential damages.
8. Privacy
8.1 We respect your privacy and handle your data in accordance with our Privacy Policy.
8.2 Personal data is used solely for processing orders and improving our services.
9. Governing Law
9.1 These terms are governed by Dutch law.
9.2 Any disputes will be submitted to the competent court in the Netherlands.
Thank you for your trust in Justore!
If you have any questions about our terms of service, please contact us at klantenservice@justore.nl